Returns & Exchanges

At Dimple Color, we want you to love your new look; if you are not completely satisfied with your purchase, you can return unopened and unused products within 30 days of delivery.

1

Check Eligibility

Ensure your contact lens packaging is unopened, seals are intact, and the product is in its original condition to qualify for a full refund.

2

Initiate Request

Contact our beauty support team via email with your order number and photos of the items you wish to return to receive your RMA authorization.

3

Secure Packaging

Safely pack your items in their original box or a sturdy mailer to prevent damage during transit, including a copy of your packing slip inside.

4

Ship and Track

Affix your return shipping label and drop the package at any authorized carrier location; your refund will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing